Shipping
At the moment, we only ship within the United Kingdom. We are working on expanding our shipping options to more countries in the future.
We are pleased to inform you that we offer free shipping on all orders, regardless of the amount. Whether you order a single item or multiple products, you won’t pay any shipping costs.
Our processing time is 1–2 business days. Once your package has been shipped, you can expect a delivery time of 5 to 10 business days. We do our best to get your order to you as quickly as possible, so you can start enjoying your new fashion items right away!
Returns
You can return your items within 30 days of receiving your order.
To ensure a smooth return process, we recommend reading our return policy, which can be found in the footer of our website.
If you would like to initiate a return, simply send us an email. Our team is ready to assist you and guide you through the return process.
Please contact our customer service as soon as possible with your order number and photos of the damaged item. We will, of course, provide an appropriate solution.
You can exchange items by returning them through our standard return procedure and placing a new order for the desired item.
To start the process, simply email us at support@asiremlondon.com
other questions
If you wish to cancel or change your order, please contact our customer service as soon as possible. We can only make changes as long as the order has not yet been processed—and cancellations must be made within 24 hours.
Enter your discount code in the designated field during checkout. The discount will be automatically applied to your total amount.
We accept various payment methods, including credit cards, debit cards, and Apple Pay. You can view all available options during the checkout process.
Please refer to our size chart on the product page to find the right size for your body type. If you're unsure, feel free to contact us for personal advice.
Yes, we offer gift cards. To request one, simply send an email to: support@asiremlondon.com
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We take your privacy seriously. Please read our privacy policy to understand how and why we collect, use, and protect your personal information.