Shipping policy

What is the delivery time?

Delivery time consists of two stages:

1. Processing Time

Within 1–3 business days after placing the order, it is checked, approved, and packed. The package is then prepared for shipment.

2. Shipping Time

[Insert country]: 5–10 business days

Shipping is handled by [Insert main courier of the country].

All shipping times exclude possible customs delays. During busy periods such as Christmas, Black Friday, and New Year’s, deliveries may take longer.

What are the shipping costs?

We offer free premium shipping. This includes insurance in the event of theft, loss, or damage of the package.

Where is my package?

Once shipped, the customer receives an email with a tracking number.

The order can be tracked here: [Insert your website’s tracking link]

For logistical reasons, the order may be shipped in multiple parts.

My tracking number doesn’t work

It may take up to 5 business days for tracking information to update.

If no information appears after several days, please contact customer service.